Great Open Source Desktop,Laptops and Servers for your business

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We have been wondering how can we lead small business down a path were they can save money on much needed new hardware and at the same time get their work done. By getting their work done we mean having the basic default software requirements that most businesses would use such as an office suite, minor graphics, publishing applications.

On the hardware side we currently have a company called System76(www.system76.com) which provides most hardware that small businesses may require such as desktops, laptops and servers. They offer pretty good systems at a very low price compare to most major hardware vendors such as Dell, Acer or HP.

They currently have desktops/Nettops starting at $239 called the Meerkat NetTop(http://www.system76.com/product_info.php?cPath=27&products_id=91). For the amount of money this baby is going for it is pretty decent to get all of your work done and it comes with pretty much all the default software you would need to run your business or get some much needed work done. This particular NetTop comes with Ubuntu 10.04(64-Bit) and it also has the Open Office suite installed as default. It also comes with the Ubuntu Software Center by default so that you can download any additional software you may need such as the GIMP/inkscape(Graphics Design) or Scribus(Desktop Publishing) all are equivalents to Adobe Photoshop, Adobe Illustrator, MS Publisher or Quark Express. We personally use these applications in-house for all of our needs and they work very well if not excellent, they are a total substitute to the above mentioned software packages.

On the portable/laptop side of things System76 also offers some pretty low priced systems that are pretty powerful for most basic business needs. For example there is the Starling Netbook(http://www.system76.com/product_info.php?cPath=28&products_id=105) for $389.00 and the Lemur Ultra thin(http://www.system76.com/product_info.php?cPath=28&products_id=106) for $729.00. These netbooks/laptops are pretty powerful for the price.

On the server side they offer the Eland Pedestal(http://www.system76.com/product_info.php?cPath=29&products_id=62) starting at $798.00 with 8GB of ram, an Intel processors(2.2GHZ Duo Core – Upgradeable) plus 250GB of storage space(upgradeable to 2TB). I say for that amount this server can be more than sufficient for any small business which requires an office server. The one thing about this particular server is that it requires some space as it is a tower and not rack mountable. However for those of you who require rack mounted servers and or have little room to spare you can always get the Jackal 1U(http://www.system76.com/product_info.php?cPath=29&products_id=64) with the same specifications for $898.00. If you require more power there are other offers you small business owners can take advantage of click here to view their line of servers.

As a reminder System76 is not the only vendor which provides a powerful operating system such as Ubuntu; Zareason is also another Hardware provider(http://zareason.com/shop/home.php). Dell offers Ubuntu as well for home users although their offerings is not as vast as System76. On the server side Dell can provide different variations of Linux. The difference once again is the price. System76 beats them in pricing and to some extend in features and component quality.

As a side note we recently performed some server installs of the Ubuntu 10.04 LTS server operating system along with some Ubuntu desktops for one of our clients and we were able to provide them with a complete scalable office solution which compensates for active directory, Microsoft office suites, desktop/web calendar solutions and document sharing. Our setup also included a complete configuration of the MYSQL Database server and the Postfix email/spam assassin server. All of this was configured on System76 hardware which included servers, laptops and desktops. If you are in need of setting up a complete office environment but can’t afford the Microsoft/Dell,HP(Insert Vendor here) high prices then consider using smaller vendors and using reliable open source solutions.

For more information on Ubuntu vendor support please visit: http://en.wikipedia.org/wiki/Ubuntu_%28operating_system%29#Vendor_support

Getting the Job Done Without Microsoft Office

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When dealing with small business owners one has to walk a fine line between giving them what they want while saving them the much needed cash. They also often ask me if there are products out there that would allow them to either perform the same tasks as you would on Microsoft office 2003, 2007 or 2010. My answer is usually yes depending on the specific needs of the client.

While is true that most businesses use Microsoft Office to create their documents and spreadsheets there are other software products out there which would allow you to create the same types of documents for pretty much nothing and I mean nothing as in paying $0.00 dollars for these alternative office suites.

One such product is Open Office which has about 90% of the capabilities of the 2003, 2007 version of Microsoft office but not 2010. Open Office is free of charge and is available for all major operating systems, Windows, OSX and Ubuntu/Linux(bundled) . Open office allows you to create word processing documents, spreadsheets, presentations, formulas, databases such as Access and even Visio type diagrams although not as robust.

There is also another free solution from IBM called Lotus Symphony which is based on the Open Office engine with a more refined look in terms of user interface. Lotus Symphony has all the features of Open Office but behaves more like Microsoft Office 2007.

There is also another office suite from SoftMaker software called Office 2010 which is non-free and has some of the features the 2007, 2010 version of Microsoft Office has but at a much more affordable price; You can also save your documents as Open Office format(.odt) which will allow you to move to either platform(Open Office or Lotus Symphony) if you ever need to.

All of these office suites have the capability to save documents to the Microsoft formats and can read them as well although in some cases the conversion of extreme complex Microsoft documents is not 100% but more like 90 – 95 %. The way I see it; If you don’t required all the whiz bang of the 2010 version of Microsoft Office and you want to save some much needed cash or spend that cash on something else such as additional PCs, a Fax or any other piece of software you may require then give either one of the office suites a try since they are free and you have nothing to loose but a bit of time.

As far as the paid versions of SoftMaker Office 2010 they have a trial you can download for 30 days and use all its functionality. SoftMaker has pretty good tech support and can answer any questions you may have, Lotus Symphony does too. If you require tech support or have any questions about Open Office you can find most of your answers here (http://support.openoffice.org/).

You can download each version of the office suites here:

The MAC OSX and Freedom of Choice

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I read an article this past weekend which refers to Steve Jobs as some kind of dictator. The author out of all things is trying to or actually intends to switch to Ubuntu/Linux. The author of this article is basing his decision on not having freedom of choice. I believe that if you run a business and you use your computer(s) to keep that business running then you should always have the freedom and choice to move to a different platform. However in this case I believe that the author of the article may not be doing it for the right reasons.

He claims that Apple is putting restrictions on his operating system and that Steve Jobs most likely will not continue to develop the MAC OSX any further or that at some point it will become stagnant. He also credits Microsoft for having a great OS in Windows 7 but also says that this OS is also too restrictive; And that all of Apple’s development will most likely go into the iPad/iPhone.

I feel that most users don’t care about freedom when it comes to a computer or software; to them they see it as a dishwasher or a refrigerator. If your not a geeky techie type then you really would not care about this and actually pay as much as you can for a piece of hardware/software regardless of what freedoms it may or may not offer you. Well if you are a business owner you should really pay more attention to this kind of freedom and stop looking at your computer as some piece of appliance equipment because it actually holds valuable information and it is an extension of you, yes an extension. Most PC user keep tons of personal information in it such as pictures, music, movies, documents etc… So what happens if and when you do decide to switch to a different operating system such as Windows or Ubuntu/Linux? Well on the MAC I think is fairly easy to move as it does not seem to have too many restrictions like on a Windows platform. Although anything like movies you’ve downloaded or anything that you have not created yourself maybe a bit hard to transfer over due to DRM (Digital Rights Management – http://en.wikipedia.org/wiki/Digital_rights_management / http://www.defectivebydesign.org/what_is_drm) restrictions.

The MAC OSX is actually a great operating system. The only issue is that is extremely expensive although some might argue that you are actually paying for quality which I tend to agree to a point. As far as freedom goes you have the freedom to do what you like with your own personal stuff that resides in that computer but like Microsoft you don’t really own the OS, you are merely renting it since you can’t make any modifications or anything like that and that is fine because most users don’t care(although they should).

So I wonder why is this particular author complaining about the MAC OSX since he knew from the start that the OS had its terms of agreement and he agreed to it when he purchased his MAC book pro.

Steve Jobs will not make the OS stagnant specially since the MAC is gaining so much market share and most Windows users seem to be switching over. I will also point out that they are not just moving to the MAC OS but also towards Linux(mainly Ubuntu). If you have no issues with renting an OS and not being able to tweak it as much as you like then the MAC OSX gives you freedom enough to the point were you can move your personal stuff in and out of it as long as you play within Apple’s rules and the same goes for Windows (DRM anyone).

The one thing the author was 100% correct was that at some point you will eventually be totally locked in on either platform(MAC OSX or Windows) and also claims this is the reason why he is moving to Linux, I will closely follow his progress and see how it goes.

But again if you don’t care about your OS freedom the MAC OSX is a damn good system.

Article: http://www.salon.com/technology/dan_gillmor/2010/06/20/from_mac_to_linux/index.html

Dell to upgrade its Ubuntu OS

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On our last post we discussed operating system security and how Linux is much better at handling user permissions and its complexities. Well Dell also thinks that Ubuntu/Linux is more safe to use than Windows for regular home user and business users alike.

This page http://www.dell.com/content/topics/segtopic.aspx/ubuntu?c=us&cs=19&l=en&s=dhs&~ck=anavml shows you what you can and can’t do with Ubuntu and it also gives you a comparison between Windows and Ubuntu. Looking at the comparison it looks like your average home user can use Ubuntu with no problems. So why aren’t more of you using the system.

Lets see we can think of several reasons:

  • Windows Specific software requirements
  • Don’t know about Ubuntu
  • PC accessories incompatibilities such as web cams, microphones, scanners, wireless routers or digital cameras
  • PC hardware not supported

All of these reasons are invalid with the exception of two. Unless you require Windows specific software then you have an excuse not to switch over or use it in a virtualized environment such as VMWare (http://www.vmware.com/) or Virtual Box (http://www.virtualbox.org/).

With Ubuntu you can use your PC accessories as they have drivers available for them in fact on most of those items we mentioned above you can just plug them in and they work. Unless the item has just been released within the past 48hrs then we say you might have an issue due to the fact that the developers have not had a chance to implement the driver into the operating system or is a very obscure product. But we say is pretty safe to say that your accessories will work say about 80% of the time out of the box.

As far as PC hardware is concern Ubuntu works with most market hardware in fact the darn thing works on a MAC and that is truly an accomplishment; try installing Windows on a MAC hardware and your in for a world of hurt as Windows drivers are not available for MAC hardware components.

Now we think is pretty safe to say that the reason as to why most people don’t try Ubuntu besides the Windows only software requirement is because they don’t know about it. Well if this is the case head on over to the Ubuntu web site (http://www.ubuntu.com) and see what it has to offer. We think that if Dell which is the third largest PC manufacturer in world offers it then it means that is pretty good. Looking at those Dell comparison it makes no sense for home or even business users to spend a ton of money on software for Windows when they can get the operating system and its 20,000 plus catalog of software for free right from the OS it self. This means no need to run out and get and install cd/dvd or download software from some obscure site. We have been using it for a couple of years now and we recommend it to our clients all the time as it is safer and more reliable than Windows.

Operating System Security(the joke is on us)

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Recently with the debacle of the Gentoo Linux distribution falling prey to a Trojan due to negligence on the part of the repositories administrators(see here: http://www.theregister.co.uk/2010/06/14/linux_game_backdoor/ and here http://www.gentoo.org/security/en/glsa/glsa-201006-21.xml) . The Windows crowd has been spreading all kinds of dis-information or rather some severe FUD(Fear Uncertainty and Doubt) with regards to this event. The truth is that NO operating system is safe be a desktop computer or server running Windows, Linux, MAC OSX or Unix and its variants.

The reason why these folks are getting all crazy about it is because when it comes to Linux this rarely happens. Since Linux advocates put security as the main reason to switch from Windows to Linux now that this has happen they can point the finger back at them and say “uh huh you see I told you Linux security was nonsense”. The absolute truth is that Linux is safer than Windows by leaps and bounds due to the nature of how the Linux OS is built. The Linux OS is built with multi-user from the ground up meaning that every user runs in its own separate space within the system with its own set of processes and have no root or administrative access to critical system processes. Which means that if a particular user were to ever get an infected file (virus) or a trojan or any other malware it would only live within that particular user space and can’t affect anything else. Windows on the other hand was not built this way and no matter how many versions of it they release they are still not built that way. Yes they now have a UAC (User Account Control http://www.neowin.net/news/main/09/01/07/windows-7-whats-up-with-the-uac) but this is still not built the same as most Linux distributions are. The Windows system relies on a central registry so if something goes wrong with one part of the system it most likely affects the rest of the system. So these folks apparently either don’t or can’t comprehend this or they just turn a deaf ear to it; which is fine but then they should not get upset when their systems get compromised and its all over the news.

When using any OS one should make sure that secure practices are in place to install software and that these softwares are coming from a reputable vendor. In the case of a Windows system a Network Administrator should make sure that all the software has been signed by the vendor with a digital certificate and that Microsoft has verified such said certificate. On the Desktop side for home user this is not as easy as most home users have no clue as to what this is. So they just download everything and anything that has an .MSI or .EXE extension which is the reason why they get all kinds of malware and viruses and soon their PCs become part of Botnets (http://en.wikipedia.org/wiki/Botnet).

On the Linux side software is distributed through repositories which are verified by the company who distributes the OS such as Ubuntu and Canonical. Canonical makes sure that all their software in their repositories are verified and that they have a GPG signature(http://www.gnupg.org/). Which means that all the software distributed on the repositories are safe and can be installed. Now if a user decides to go outside of this repository then it is up to the user to make sure that the software is reputable and that it too has a digital signature and it can be verified. And the same thing can be said for MAC users as well. Although we are not 100% sure if MAC OSX users actually have repositories or even have digital signatures for their software. But Apple applies this concept to the iPhone/iTunes through their application store.

The best thing to do for Windows users is to install a good anti-virus and software that can check for rootkits within the system (What is a rootkit? See here: http://en.wikipedia.org/wiki/Rootkit). You can also set strong passwords for your user(s) accounts and try to be very careful where you download software from. In the case of web infections this is a tough one to deal with; our best advice is to use FireFox or Google Chrome instead of Internet Explorer regardless of the stupid commercials Microsoft has been displaying on TV about IE.  It is not safe no matter what they say. And keep your system up to date with the latest software. Although this can be a bit tricky as Microsoft can sometimes break your system on patch Tuesday so here you take your chances.

For Linux folks they have wrote a good article here on ZDNET (http://www.zdnet.com/blog/btl/five-tips-for-improving-linux-security/35798).

MAC OSX users pay close attention to Apple updates and install them as soon as they are available.

Remember if you are going to go outside of a trusted software vendor or repositories please make sure you can verify who they are.

Windows 7 and Network Failure

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Long gone are the days of simple network setups and how much we miss them. Recently we had a client whom network setup went completely kaput after a Windows update. For some unknown reason the client’s network went completely haywire. The users within their office can no longer map any specific hard drives which are shared on the network nor see any computers/workstation which are part of Active Directory.

The setup for this network is very straight forward. The client is using Windows Server 2003 64-bit Enterprise edition with Active Directory/DHCP enabled.

Until now all their workstations were running Windows XP Professional with SP3 and they had asked us to upgrade all of these workstations to Windows 7 64bit Professional. So over this past holiday(Memorial Day 2010) weekend something went extremely wrong with their network setup. When employees got back to the office on Tuesday they could no longer see anything on their network, no printers, no servers, no shared directories and no workstations within the network.

So we were totally confused as to why this would happen. While investigating this particular situation we came across two workstation one which was still running Windows XP and another running Ubuntu 10.04. For some strange reason both of these PCs were still able to see everything and everyone within the network.

In our findings we discovered that Windows 7 somehow on its own changed from a Domain to a Work Group which is usually setup to network PCs whom are not part of a Domain, but why would Windows do such a thing. There should be no specific reason why this should change on its own unless an administrator switches the PCs manually.

After manually reconfiguring all the workstations to be part of the Domain again Windows 7 still cannot see any workstations, printers, shared directories or servers within the network. But the strange part about it is that they can access(and by access we mean just that not actually seeing it on the screen) things which were already mapped such as shared directories and drives. But any attempt to actually map or do a network search for a new drive or share directory does not work yet the workstations are now clearly part of the network Domain again because when we view the full network map on each workstation is shows that it is part of the domain. It goes to show that no matter how many pretty features you have on an Windows 7 or on any OS for that matter if you have a flawed system of performing updates and not taking into account the type of environments businesses might be using these updates will always create some kind of damage and failure.

I just hope for our clients sake that Microsoft did not pull one of their age old tricks and created a mess to make existing Windows 2003 server users upgrade to Windows Server 2008. That would really hurt our clients bottom line and this new version is not cheap.

But on a lighter note the users do like the Windows 7 Task bar.

If anyone has run in to a similar issue please let us know we would like to hear your situation.

Google Chrome Web Browser Version 6

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The new version of Google Chrome web browser has been released (http://www.google.com/chrome/intl/en/more/index.html). This new version uses the WebKit engine (http://webkit.org/) to render its HTML/CSS and JavaScript pages. It also boosts support for lots of CSS3 features such as the ones found here (http://tinyurl.com/35lupzz) plus lots of HTML5 features as well. The browser also lets you import your Fire Fox bookmarks and it allows you to sync your bookmarks across PCs which have the Google Chrome browser already installed(very cool feature).

Google Chrome Start Page extesion

Speed

The one thing that has really impressed us about the browser is its speed. We have tested the browser across several operating system such as Windows(XP,7), Mac OSX and Ubuntu 10.04 and it is fast. Very quick to start up and loading the actual web sites. The only other web browser out there that is faster than Google Chrome is Opera 10.10(http://www.opera.com/browser/). This new version also features a faster JavaScript engine which makes JavaScript driven applications to perform much faster.

Security

In terms of security the browser is very solid just like Fire Fox 3.x(http://www.mozilla.com/en-US/firefox/personal.html). It actually warns you if you have stumbled into a web site which could harm your PC. This however does not mean you should throw away your anti-virus software specially if you are on a Windows PC(regardless of the version your are running).

Google Chrome Feedly page

Extensions

In this area just like Fire Fox the browser shines as it already has tons of extensions for you to choose from and they work extremely well. You can also find most extensions which are available for Fire Fox such as Feedly or Pixlr Grabber. In terms of developing extensions Chrome makes it easy to do so, you can take a look at this article here (http://www.mattcutts.com/blog/write-chrome-extension/).

Conclusion

In our opinion if you have not tried Google Chrome you should for three reasons.

  1. Faster web browsing experience
  2. Better security
  3. Lots of extensions to choose from.

If you are currently running Internet Explorer (6,7 or 8 ) and you don’t necessarily need it for any specific web applications then we say dump it like your life depends on it as it lacks support for various CSS 2.1, CSS 3 and HTML 5 features which are rapidly being deployed to new web sites. On this merit alone Internet Explorer should be dropped like a bad habit (not to mention security issues).

If you are running the latest version of Opera or Fire Fox then you should be OK as both of these browsers keep adding more CSS 3/HTML 5 functionalities. But if your adventurous then give Google Chrome a shot you just might like it. Take a look at some of the capabilities of Google Chrome here http://www.chromeexperiments.com/ and you can download it here http://www.google.com/chrome?hl=en.

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